At City Tire, we take pride in offering the best customer experience to Massachusetts, New Hampshire and Connecticut. We strive to provide our customers with the best experience possible each visit.
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I always have a great experience here. No one ever likes the surprise of tire repair/ or purchase but these guys really make the experience better. Fast, friendly and reliable service. And I low key have a crush on the older guy at the front desk because he always looks out for me (in a professional manner) thank you!
On a Friday trip to Amherst, my brakes failed in front of the Mount Holyoke College main gate. I could stop the car if I didn't exceed 30 MPH, so I cautiously navigated the Notch with flashers. Friends led us to City Tire, where Rich took over. My car is a 2006 SAAB, so finding the necessary part was not easy. He called many places and ordered a part, which did not arrive until Monday. As soon as it did, his team went to work and had us on the road back to Boston by 3 PM, at an incredibly reasonable price. We understood why our friends recommended City Tire. Amazing service
Came up from Long Island and just before we got on the Orient Point ferry, got a low tire pressure warning on the dashboard. Having a trip of 400+ miles ahead of us up to Northern Maine, we found the city tire Co. online as a place with great reviews and just 2 miles from the ferry terminal in New London. We pulled in and, I believe it was the manager, John LaBrecque, who told us he would take care of it. In about 1/2 hour, John advised that the job was done, and when I went to pay him with my credit card in one hand and a $10 bill as a tip in the other hand for the technician who repaired the tire, he said “just give me the $10 and we will call it even”. I told him I had intended to give the $10 cash as a tip to the technician, and he just smiled, took the $10 bill, gave it to the tech, and said to me “we’re even“. It is no wonder at all that this place has gotten such great reviews. The $10 or so that it cost the company is a small price for them to pay for the wonderful goodwill they generate. If you have occasion to need any of their car services, and you live or travel in the New London area, please be sure to use them. Best regards, Kevin and Kathy Thompson, Northport New York
Chris and his crew it's City tire are miracle workers to me. Chris I was able to figure out what was wrong with my car and fix it within my budget this place is great they listen to you and they help you thank you again Chris and his crew at City tire
Business reply to this review:
Wow Thanks so much Dawn. We appreciate you. Thank you Chris Lebow Manager
THIS TEAM IS AWESOME - FLAT FIXED AND BACK ON THE ROAD
your the best matt appreciate
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