At City Tire, we take pride in offering the best customer experience to Massachusetts, New Hampshire and Connecticut. We strive to provide our customers with the best experience possible each visit.
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I had a screwdriver stuck in my tire & brought my vehicle to City Tire, although it was 15 minutes before closing they kept it & promised to look at it on Monday. Bright & early Monday morning Chris called me to get everything set, he is without a doubt one of the BEST ever to deal with. So professional & customer service skills are superior. They took care of my vehicle, provided fantastic service & all without breaking the bank.. Hands down will ALWAYS recommend service here !!!
On the coldest day ever, 2/4/23, I had a wheel bearing replaced. As I waited, I watched the employees service multiple cars, many without appointments, from air in tires, flats, oil changes, new tires, etc. All customers were greeted warmly, the guys were running in out of the building as they serviced the cars and with rarely a complaint about the minus 20 degree temperature. I was there for awhile, and heard many compliments from the satisfied customers that had unexpected emergencies on this cold morning. I highly recommend City Tire.
Got to give these guys a big thank you particularly Mike Lapite for the great service and rescued our weekend trip We we’re traveling and blew out a tire not just a regular tire but a very rare tire but Mike would not be denied he found the tire and got it and got us back on the road quickly The service went above and beyond Thank you very much Mike and the rest of your team
I can't believe there aren't 1000 5-star reviews here! They're busy, and there is a reason—they do great work. Despite being busy, they still answer the phone without making you feel like you're interrupting, answer questions, and call you when they say they're going to call. Scott is amazing. Everyone I've ever dealt with there has been great. My only complaint is the location—it's nearly impossible to get out of their driveway, but honestly, the work is worth the consternation.
This is the only place I will buy tires. Decent prices and they stand behind their products. Highly recommend the Wilbraham facility.
Springfield, MA
Chicopee, MA
Amherst, MA
Greenfield, MA
Worcester, MA
Pittsfield, MA
Keene, NH
Waterford, CT
Wilbraham, MA
Great Barrington, MA
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